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"I cannot view streams (and/or chat) - what plugins do I need to install to see them?"

Stream Issues

Please see our new support pages for help with Silverlight (PC & Mac), Android, iOS and Windows 8/Phone.

Chat issues
Firstly, not all broadcasters have Camstreams Chat enabled. This might be because their cam is not an interactive one (e.g. just scenery), or they may choose to only enable it during the times they are able to respond. If this is the case, you will see a description of the stream next to the streaming video and no chat room.

If, however, you just see a big blank space next to the stream, this sounds like a problem. Our live chat system has been developed to be as accessible as Windows Media. It utilises Flash technology from Adobe. We require you to have version 7 of the player (or above) for the chat application to work. You can get this for Windows 98, ME, 2000, 2003 and XP, Mac os 9 and X and some flavours of Unix/Linux.

Click the button below to go to Adobe's website and download the Flash player.

Download Adobe Flash Player