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"I'm receiving a '403 Forbidden' error when going to watch a stream."

The reason you are receiving this message is that your IP address has been banned by the broadcaster of the particular stream you were trying to watch. This may be for many reasons, including anti-social behaviour in the chatroom or abusing the service in some way as to the detriment of that broadcasters' quality of service.

It is very slightly possible you are receiving the message by accident - if someone else shares your IP address or if your IP address has been changed by your ISP and your new one is in the ban list from a previous incarnation. Email us if you genuinely don't know why you have been banned. Bear in mind, all chat conversations are logged along with IP address and other data, and we will look back at any use of the service by you before responding.